“Artificial intelligence and the robot revolution have created a need for an evolution of these vintage management principles and a balance between strategy and leadership. The best-performing companies find harmony between measurement and meaning. Automation software is getting a big boost in spending, “with plenty of CIOs predicting they are likely to double the number of software ‘bots’ they are using to increase productivity” and reduce reliance on human workers. Gartner research also reveals that the vast majority of IT and business leaders say that the most important skills needed over the next ten years will be soft skills—people skills, communication skills, social skills, and other personal attributes that enable us to work effectively and harmoniously with others.” - The Best Robot Wins.